You may have patients reschedule their appointments at times. If this happens, you can update the automatic reminder schedule by resending the submission to a patient.
To Resend a Form and update the reminder schedule:
- Log in to FormDr
- Navigate to ‘Send + Receive‘
- Click "Edit" on the submission you want to "Resend"
4. Once that submission is open, go to the far left corner and click "Options"
5. From the "Options" menu select "Resend"
6. Enter the clients information that you are sending the form back to. Select a new appointment day and time to reset the reminder schedule.
7. Create a 4-digit security code along with a security code hint. (I.E. Security code: 9090 Code Hint: Last 4 digits of your phone number.)
8. Once they receive the form they will be required to enter the security code to unlock the form. The "Code Hint" will display right below the security code area.
9. After they have unlocked the form they will be able to see everything they filled out and be able to add to it.