This guide walks you through acquiring a FormDr phone number and completing the mandatory Campaign Registration. This essential setup verifies your practice with mobile carriers, protecting your reputation and ensuring your patient texts actually reach their destination. Click here to learn more about How Phone Number Registration and Compliance Works.
- Step 1: Request a New Phone Number
- Step 2: Campaign Registration
Request a New Phone Number
1. Click this icon and select "My account"
2. Select the "Phone Numbers" tab from the navigation menu
3. Click "Request New Phone Number." A phone number will be generated for you.
Campaign Registration
4. Click "Campaign Registration"
5. Click "Start Phone Number Setup"
Business Information
6. Enter the required business information and click "Send"
- EIN Number
- Display Name (Brand Name / dBA)
- Company Name (Legal Company Name)
- Vertical (e.g., Healthcare)
- Business Email
- Business Contact Number (+12223334444)
- Website
- Full Business Address
- Type of Organization (e.g., Private Profit)
Note: Business Contact Number must be entered in the exact format +12223334444
Carrier Registration
7. After a few seconds, the status of the 'Business Information' step will change to "Complete."
Tip: Refresh after 30 seconds
Click on "Create your first campaign"
The 'Carrier Registration step' takes about 3-5 business days to complete.
Activation and Testing
8. Click "Add your first phone number"
Next Steps: Once activated, send a test text to a staff device to ensure the route is fully operational!