FAQ

General

• Does FormDr have API integrations?
• Can I get a copy of the BAA?
• What is a packet?
• What is FormDr?
• How can I send my forms with FormDr?
• Is FormDr HIPAA compliant?

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Account Settings

• Can I have multiple users in my account?
• Do I have control over the business information my patient sees?
• Do I have the ability to turn on/off my email notifications?
• Is there a log of my account activity?
• Is there a way I could receive email notification that a patient has completed just one particular form?

Building Forms

• Can I add instructions or text to my form?
• Can I build a form from scratch or do I need to send you my existing form?
• Can I customize my packet to match my branding?
• Can I upload my existing form into FormDr?
• Do you collect credit card information?
• Do I need the name field in order to send forms?

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Send Forms To Patients

• Can I add my form link to my existing email?
• Can I add my form to my website?
• Can I edit the email that goes out with each form?
• Can I send one form from my packet or do I need to send the whole packet?
• If I delete the form before the patient has filled it out, will they still be able to fill it out?

Received Submissions

• What happens when they click "Save and Continue Later?"
• Can I edit my PDF?
• How does the doctor sign the form after the patient has submitted it?
• How do I get the information out of FormDr?
• Is there a limit to how much I can store with FormDr?
• Is there a time stamp on the signature?

Records

• Can I merge more than one record at a time?